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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Rhonda Gross

Rhonda Gross

January 21, 2026

5  out of  5
rating by Rhonda Gross
"Agent Kerry that Todd Michelle Farm insurance Agency. helped me to figure out exactly what I needed to ensure my vehicle and also my home. I was very confused after I had went online and started getting thousands of calls a week. It’s very wrong it’s harassment, but however, I am very satisfied and I felt very calm and relaxed. Dealing with Kerry and the way that he explained everything to me. I would highly recommend the State Farm company"
We responded:
"We appreciate your review, Rhonda. We are so happy that you had such a wonderful experience with State Farm Agent Todd Mitchell’s Team here in Macon ! "
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Davetta Henry

January 15, 2026

5  out of  5
rating by Davetta Henry
"I had a pleasant experience with Todd. He was very nice and knowledgeable about renters insurance coverage."
We responded:
"Thank you Davetta for the compliment!"
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Angela Hurt

January 7, 2026

5  out of  5
rating by Angela Hurt
"Todd and his staff very responsive to all my questions and concerns about insurance. Very friendly and knowledgeable."
We responded:
"Thank you Angela. It's a pleasure working with you and helping you understand your insurance needs."
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Terry Carmoney

January 7, 2026

5  out of  5
rating by Terry Carmoney
"Kerry was an excellent broker. Made the transition smooth after being with geico for over 15 years. Combined auto and renters with ease and great price."
We responded:
"Thank you Terry for the positive feedback!"
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Carol

January 5, 2026

5  out of  5
rating by Carol
"Always excellent service and friendly staff. I highly recommend them !"
We responded:
"Thank you Carol!"
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beth henderson

December 29, 2025

5  out of  5
rating by beth henderson
"Todd and his staff are always accessible and helpful when you have questions. We have auto and homeowners with him and are very pleased."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Monica McGrath

December 18, 2025

5  out of  5
rating by Monica McGrath
"I have been working with this branch for a few years and have several properties insured by them. Pleasure to deal with always and so fast to respond to any inquiries."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gary Meadors

December 11, 2025

5  out of  5
rating by Gary Meadors
"Courteous, knowledgeable, and fast! Overall, a very good experience!"
We responded:
"Thank you Gary!! "
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Allen London

December 4, 2025

5  out of  5
rating by Allen London
"Todd and his team were great in setting up all of our policies. I highly recommend him for his office’s prompt and exceptional service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Danielle Vanassche

December 1, 2025

5  out of  5
rating by Danielle Vanassche
"Everyone in the office was so helpful with both an issue with my car insurance and my home owners! They were great about keeping in communication and I felt very confident with them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lauren Wood

November 26, 2025

5  out of  5
rating by Lauren Wood
"Excellent service and great experience! I’ve had a fantastic experience with this insurance company. Their customer service is responsive and helpful, and they made everything simple and stress-free. Claims were handled quickly, communication was clear, and the coverage options were very competitive. I highly recommend them for anyone looking for reliable and trustworthy insurance support."
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Lewis J Gary

November 25, 2025

5  out of  5
rating by Lewis J Gary
"I have been a State Farm Insurance customer for many years. They have given me great service"
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Amy Boyd

November 8, 2025

5  out of  5
rating by Amy Boyd
"Todd and his team are wonderful!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kaitlyn Thomas

October 29, 2025

5  out of  5
rating by Kaitlyn Thomas
"Great company and very friendly staff!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joseph Mathews

October 28, 2025

5  out of  5
rating by Joseph Mathews
"Great staff"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Vela Howard

October 15, 2025

5  out of  5
rating by Vela Howard
"Always great costumer service."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Whitney DePalma

October 15, 2025

5  out of  5
rating by Whitney DePalma
"Todd and his team were wonderful to work with during our transition from Colorado to Birmingham. They responded very quickly to our questions and took the time to explain our coverage in detail."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melanie Mathews

October 3, 2025

5  out of  5
rating by Melanie Mathews
"Very friendly staff!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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ANGELICA ELIZALDE LOPEZ

October 1, 2025

5  out of  5
rating by ANGELICA ELIZALDE LOPEZ
"Excelente service"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Linda Anderson

September 17, 2025

5  out of  5
rating by Linda Anderson
"Todd and staff are very personal and provide info on policies and procedures.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Carmen Russett

September 15, 2025

5  out of  5
rating by Carmen Russett
"Could not be more pleased with the service I received! Highly recommend!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Stephanie Alfonso

September 15, 2025

5  out of  5
rating by Stephanie Alfonso
"Great customer service, good prices, very clean environment in office. Respond quickly and very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alec Miller

September 15, 2025

5  out of  5
rating by Alec Miller
"Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Logan Persons

September 9, 2025

5  out of  5
rating by Logan Persons
"Todd was great. Saved me so much money on my homeowners. He explained everything to me and now that I am a Single lady that meant a lot. I would highly recommend Todd as your Insurance Guy."
We responded:
"Thank you. We appreciate the opportunity and your kind words."
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Susan Payne

August 28, 2025

5  out of  5
rating by Susan Payne
"Very friendly and attentive employees. They work really fast at getting your questions answered and helping you with any concerns you may have. Highly recommended agent"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"