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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allyson Moody

February 27, 2026

5  out of  5
rating by Allyson Moody
"Todd is a great agent!!"
We responded:
"We really appreciate your 5-star review, it means a lot to us! We are always happy to help with anything insurance related—whether it is finding the right coverage or answering general questions."
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Richard Belcher

February 12, 2026

5  out of  5
rating by Richard Belcher
"My agent, Kerry Chapman, was very helpful the one time I had a claim. The State Farm system worked for me. Richard B"
We responded:
"Richard, thank you for the kind words about Kerry. That's what we're here for, to service our clients like you!"
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Rhonda Gross

January 21, 2026

5  out of  5
rating by Rhonda Gross
"Agent Kerry that Todd Michelle Farm insurance Agency. helped me to figure out exactly what I needed to ensure my vehicle and also my home. I was very confused after I had went online and started getting thousands of calls a week. It’s very wrong it’s harassment, but however, I am very satisfied and I felt very calm and relaxed. Dealing with Kerry and the way that he explained everything to me. I would highly recommend the State Farm company"
We responded:
"We appreciate your review, Rhonda. We are so happy that you had such a wonderful experience with State Farm Agent Todd Mitchell’s Team here in Macon ! "
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Davetta Henry

January 15, 2026

5  out of  5
rating by Davetta Henry
"I had a pleasant experience with Todd. He was very nice and knowledgeable about renters insurance coverage."
We responded:
"Thank you Davetta for the compliment!"
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Angela Hurt

January 7, 2026

5  out of  5
rating by Angela Hurt
"Todd and his staff very responsive to all my questions and concerns about insurance. Very friendly and knowledgeable."
We responded:
"Thank you Angela. It's a pleasure working with you and helping you understand your insurance needs."
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Terry Carmoney

January 7, 2026

5  out of  5
rating by Terry Carmoney
"Kerry was an excellent broker. Made the transition smooth after being with geico for over 15 years. Combined auto and renters with ease and great price."
We responded:
"Thank you Terry for the positive feedback!"
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beth henderson

December 29, 2025

5  out of  5
rating by beth henderson
"Todd and his staff are always accessible and helpful when you have questions. We have auto and homeowners with him and are very pleased."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Monica McGrath

December 18, 2025

5  out of  5
rating by Monica McGrath
"I have been working with this branch for a few years and have several properties insured by them. Pleasure to deal with always and so fast to respond to any inquiries."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Danielle Vanassche

December 1, 2025

5  out of  5
rating by Danielle Vanassche
"Everyone in the office was so helpful with both an issue with my car insurance and my home owners! They were great about keeping in communication and I felt very confident with them!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lauren Wood

November 26, 2025

5  out of  5
rating by Lauren Wood
"Excellent service and great experience! I’ve had a fantastic experience with this insurance company. Their customer service is responsive and helpful, and they made everything simple and stress-free. Claims were handled quickly, communication was clear, and the coverage options were very competitive. I highly recommend them for anyone looking for reliable and trustworthy insurance support."
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Lewis J Gary

November 25, 2025

5  out of  5
rating by Lewis J Gary
"I have been a State Farm Insurance customer for many years. They have given me great service"
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Amy Boyd

November 8, 2025

5  out of  5
rating by Amy Boyd
"Todd and his team are wonderful!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Whitney DePalma

October 15, 2025

5  out of  5
rating by Whitney DePalma
"Todd and his team were wonderful to work with during our transition from Colorado to Birmingham. They responded very quickly to our questions and took the time to explain our coverage in detail."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Melanie Mathews

October 3, 2025

5  out of  5
rating by Melanie Mathews
"Very friendly staff!!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Linda Anderson

September 17, 2025

5  out of  5
rating by Linda Anderson
"Todd and staff are very personal and provide info on policies and procedures.."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Stephanie Alfonso

September 15, 2025

5  out of  5
rating by Stephanie Alfonso
"Great customer service, good prices, very clean environment in office. Respond quickly and very helpful"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Alec Miller

September 15, 2025

5  out of  5
rating by Alec Miller
"Great service!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Logan Persons

September 9, 2025

5  out of  5
rating by Logan Persons
"Todd was great. Saved me so much money on my homeowners. He explained everything to me and now that I am a Single lady that meant a lot. I would highly recommend Todd as your Insurance Guy."
We responded:
"Thank you. We appreciate the opportunity and your kind words."
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Susan Payne

August 28, 2025

5  out of  5
rating by Susan Payne
"Very friendly and attentive employees. They work really fast at getting your questions answered and helping you with any concerns you may have. Highly recommended agent"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Elsa Hutchinson

August 18, 2025

5  out of  5
rating by Elsa Hutchinson
"Great service!!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Lclarke2474

August 7, 2025

5  out of  5
rating by Lclarke2474
"Great rates and great service"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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John McMullan

August 7, 2025

5  out of  5
rating by John McMullan
"It is not always easy changing from one company to another. We were walked through the process and felt assured we made the right decision. I know my new agent will take good care of us."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Dan Hobby

May 31, 2025

5  out of  5
rating by Dan Hobby
"I always leave the Todd Mitchell State Farm agency happy with the service this office provides."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Holley Griset

May 28, 2025

5  out of  5
rating by Holley Griset
"Todd Mitchell delivers incredible customer service! His response time is fast and efficient. I really appreciate how he advises with knowledge and experience in a very thoughtful way. I definitely recommend Todd with State Farm!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Amy Boyd

May 20, 2025

5  out of  5
rating by Amy Boyd
"Great insurance agency! They make everything easy! The app is very helpful and I saved lots of money by switching to this company! Would highly recommend Todd and his group!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"